Airman & Family Readiness
1500 Vermont Garrison
Hours of Operation:
Monday – Friday
8 a.m. to 4 p.m.
Effective Jan 7, 2020, the A&FRC will close at 1 p.m. on Tuesdays
Closed Weekends, Holidays and Down Days
Casualty & Survivor Benefits Plans Office
1600 Wright Brothers Ave.
Bldg. 3010, Room 138
Hours of Operation:
Please call for an appointment.
ATTENTION TEAM SEYMOUR: We have relocated!
Due to damage sustained during Hurricane Florence, the Airman & Family Readiness Center has moved to the old Housing office located at 1500 Vermont Garrison, building 3801.
The following services are available by appointment:
Military Family Life Counselor (MFLC) – 919-886-3346
Personal Financial Counselor (PFC) – 919-418-4938
Women, Infants and Children’s (WIC) – 919-705-1779
Disabled American Veterans (DAV) – 919-722-7270
Vocational Rehab – 919-722-8248
VA – 919-722-7187
Family Child Care (FCC) – 919-722-7194
Reintegration/Pre-Deployment – 722-8679
We provide individuals, families, and leadership with programs and services that strengthen our community and promote self-sufficiency, mission readiness and adaptation to the Air Force way of life. We serve Active Duty (single and married), family members, National Guard and Reserves, Retirees, as well as Civilian employees.
Air Force Aid Society
The Air Force Aid Society (AFAS) is the official charity of the United States Air Force. The Society supports the Air Force mission by providing worldwide emergency assistance to Airmen and their eligible family members, sponsoring education assistance programs, and offering an array of base community enhancement programs that have a positive impact on the welfare of Airmen and their families.
- Active Duty Air Force members and their dependent family members
- Retired Air Force members
- Air National Guard or Air Force Reserve personnel on extended active duty over 15 days under Title 10, U.S.C.
Assistance is provided to Airmen and their eligible family members to meet immediate needs in an emergency. The Society provides interest –free loans and grants based on the individual situation. Whether the emergency is a death in the family, a car repair, an unexpected dental bill, the need for respite care, or a basic living expense, AFAS is here to help in your time of need.
For after hours emergency assistance, evenings, weekends, and Federal holidays, contact the American Red Cross at (877) 272-7337. For after hours emergencies on Family Days, contact the Command Post at (919) 722-1973 for guidance.
You can request AFAS assistance online or contact the Seymour Johnson AFB Airman & Family Readiness Center at (919) 722-1123. If you are an active duty member, spouse of an active duty member, a Retiree, or a Widow/Widower and are within 50 miles of an Air Force installation, you may apply for Air Force Aid Society assistance using this online application.
If you are an active duty Air Force member, spouse of an active duty Air Force member, a Retiree, or a Widow/Widower and are not within 50 miles of an Air Force installation but ARE within 50 miles of another branch of service’s installation, you may apply for emergency assistance from another branch of service relief society.
If there is no military installation within 50 miles and you are active duty Air Force member or spouse of an active duty Air Force member, please contact the American Red Cross at (877) 272-7337.
If you are a Retiree or a Widow/Widower and there is no military installation within 50 miles, please contact the nearest American Red Cross office.
Give Parents a Break – Air Force families are subject to unique stresses due to the nature of military life–deployments, remote tours, extended working hrs, etc. Families are often separated from spouses as well as from extended family members who might otherwise offer support. In an effort to help these families, the AFAS, in cooperation with the Air Force child care community, has agreed to provide funding for childcare under “Give Parents A Break.” The purpose of this program is to offer eligible parents a few hours break from the stresses of parenting.
Active duty Air Force (Guard/Reserve Title 10) families include parents feeling stress due to:
- The military member being deployed, on an extended TDY or on a remote tour of duty
- A family crisis or emergency such as serious illness of family member, death in the family, extended illness of family members, birth of a new baby, etc.
- Having a child with special needs
- Unique circumstances or hardships
Referring base agencies
- Squadron Commander/First Sergeant
- Doctor or other medical professional
- Family Advocacy personnel
- Airman & Family Readiness Center personnel
- Child Development Center or Youth Center
Child Care for PCS – Making a PCS move is something that Air Force families accept as part of their military lifestyle, but that doesn’t make it any less stressful. Cleaning quarters, packing and unpacking become even bigger chores when you have children to care for. The AFAS Child Care for PCS program is designed to relieve some of the stress associated with a PCS move. AFAS will pay for up to 20 hours of child care (per child) in licensed Family Child (FCC) homes on base or in Air Force affiliated homes off base. Eligible families may receive a certificate both at the departing base and at the arriving base, if both bases offer the program.
Air Force families with PCS orders are eligible to receive a Child Care for PCS certificate from their Airman & Family Readiness Center for use within 60 days of the family’s departure from or arrival at the base.
Child Care for Volunteers – Volunteer work can be very rewarding and allows volunteers the opportunity to learn valuable skills that could lead to future employment. Concerns about the cost of child care often prevent Air Force spouses from being able to volunteer. The Child Care for Volunteers Program can help in these situations. Under this program, active duty Air Force spouses are able to volunteer on Air Force bases and have child care costs paid by AFAS. The child care is provided in licensed Family Child Care (FCC) homes on base or Air Force affiliated homes off base.
The goal of the program is to increase base volunteers as well as help Air Force spouses gain work experience. Some examples of where volunteers can work under this program are the Airman & Family Readiness Centers, the base pharmacy, legal office, hospital or clinic – places where they are able to learn valuable job skills. This program does not pay for child care for those working at Thrift Shops, in fundraising activities, as a Key Spouse, or with sports, scouting, school and chapel activities. Contact us at 919-722-1123 for additional information!
Bundles for Babies – Bundles for Babies is an Air Force Aid Society (AFAS) program designed to provide expectant parents with quality information and resources. The program is open to all ranks of active duty members and there is no requirement that participants be first time parents. Snacks are served compliments of the Military Family Assistance Group. Each mother receives a $50 gift card redeemable at AAFES at the conclusion of the class. All free, compliments of the AFAS! Dads are encouraged to attend. Call 919-722-1123 for class dates and to register for this exciting and informative class!
Car Care Because We Care – In an effort to ease the impact of a deployment on Air Force families, Car Care Because We Care provides a cash-equivalent ($50.00) voucher for basic maintenance service of the member’s primary vehicle at the base Auto Hobby shop. The maintenance includes an oil/filter change and may include lubrication and a vehicle safety check. When performing this routine maintenance, additional repairs or services may be identified by the mechanic. In these cases, families are encouraged to contact the A&FRC at 919-722-1123 to discuss an interest free loan from AFAS. We want to ensure safety issues are identified and repaired before the problem becomes serious.
Local Education Spouse Employment – Finances are a major concern for our younger military families. The main obstacle to finding employment is often the lack of skills for entry-level jobs. This program allows Airman & Family Readiness to work with a local community college to tailor training to match the requirements of local employers interested in hiring military spouses. AFAS pays for the education/training. This program is open to active duty Air Force spouses. Please contact the A&FRC at 919-722-1123 for additional information.
The Airman & Family Readiness Center assists spouses, individuals who are transitioning out of the military, and other authorized personnel with obtaining employment. We provide employment skills training to prepare you for the job search – resume writing, interview skills, local job market information, and so much more! We can also help you learn about the local area, state and federal job markets.
Check out our Facebook page: Job Opportunities – Seymour Johnson AFB Community
- One-on-one career counseling – Individual assistance is available for career coaching, resume review, learning about the local area job market, etc.
- Employment Skills Classes:
- Civilian Resume/Job Search Class – Learn how to develop an effective resume, conduct a job search and get important tips on the interview process.
- Federal Resume Writing – Learning the ins and outs on how to write the USAJOBs Federal resume as well as understanding how to read and interpret the job announcement.
- LinkedIn Class – Learn how to develop a professional networking profile to aid in your job search.
- Career Readiness Certificate (CRC) Testing – North Carolina’s CRC is a portable credential that promotes skills and career development for individuals and confirms to the employer whether a potential employee has the necessary literacy, numeracy and problem solving skills to be “job ready.”
- Military Spouse Employment Partnership (MSEP) – MSEP provides military spouses with access to employment opportunities available thru a broad range of industries and trades with opportunities in finance, healthcare, retail, staff, technology and specialty areas to name just a few.
- MyCAA Scholarship (Military Spouse Career Advancement Account) – MyCAA provides up to $4,000 of financial assistance to eligible military spouses who are pursuing a license, certification or Associate’s degree in a portable career field and occupation.
- Military OneSource Spouse Education and Career Opportunities (SECO) – SECO can help you search for information on portable careers, get you started on your education, finalize that perfect resume, or assist you with your career planning.
Family Support (EFMP- FS) is designed to provide support to military family members through a variety of personnel, medical, and family support functions. EFMP-FS is the community support function provided by the A&FRC that includes, but is not limited to, on-and-off base information and referral, parent trainings, support groups, relocation assistance, financial management, respite care, and school information. The Exceptional Family Member Program is standard and mandatory for all DoD active duty service members. It is meant to identify family members with special medical and/or educational needs. There are several support organizations for EFMP families assigned to Seymour Johnson AFB, including the EFMP quarterly roundtables, EFMP quarterly outing events and private and public Facebook pages.
Check out our Facebook page: Exceptional Family Members Program – Seymour Johnson AFB
Personal & Family Readiness Program
Prepares base units, active duty members and their families for deployment
- Deployment Briefings – For members about to deploy and their families; covers issues related to deployments, e.g. coping with stress, finances, programs and services to support the family, who to turn to if help is needed, etc.
- Hearts Apart Socials – Free, monthly, fun-themed family events designed with deployed/remote family members needs in mind. Fun opportunity to get out and make new friends, very informal. Fun for all ages!
- Reintegration Briefings – For service members and their families upon returning from deployment, that covers topics such as coping with stress, finances, programs and services to support the family, who to turn to if help is needed, etc.
Personal & Work Life Program
Promotes community wellness and assists with the readiness and resiliency of the force across the life cycle. Our programs provide education and enrichment services that focus on helping families build and maintain healthy relationships, strengthen interpersonal competencies and problem-solving skills, and master respective roles, tasks, and responsibilities throughout the family life cycle. We focus on promoting, enriching and improving work/home balance, resulting in increased quality of life and resiliency.
Couples Communication (Prevention & Relationship Enhancement Program) – PREP attempts to help couples reduce or limit risk factors and raise protective factors. The program includes topics: communication danger signs of future problems, gender difference, using structure to promote safety, the Speaker Listener technique, problem solving, ground rules for handling conflict, strategies for dealing with issues and events, clarifying core beliefs and expectations, forgiveness, commitment, and how to preserve and enhance fun, friendship and sensuality. This program is co-facilitated with Family Advocacy.
Five Love Languages/Four Lenses/True Colors – The Five Love Languages and Four Lenses/True Colors workshop can be utilized to enhance relationships by teaching couples to understand their partner’s personality/communication style as well as their preferred way of expressing/receiving love. These workshops are also offered for singles, provides limited child care and dinner for attendees.
Heart Link – The Spouse Orientation Program “Heart Link” is designed to strengthen military families and enhance mission readiness. The overall objective is to increase retention of members in the Air Force by increasing spouse awareness of the Air Force mission, customs, traditions, protocol, and support resources and services available to them. Spouses will be presented with a Heart Link coin during graduation. Limited free child care is available, call the Airman & Family Readiness Center for details.
Key Spouse – The Key Spouse Program is an official unit/family program designed to enhance readiness and establish a sense of Air Force community. It is a commander’s program that promotes partnerships with unit leadership, volunteer Key Spouses appointed by the commander, families, the Airman & Family Readiness Center and other community and helping agencies. The program has been standardized across Air Force to address the needs of all military families with special emphasis on support to families across the deployment cycle. A Key Spouse is a spouse’s point of contact within their sponsor’s unit that can answer questions, provide support, and share information that comes from unit leadership. If you are interested in becoming a Key Spouse, please contact your sponsor’s commander or first sergeant to express interest. If you would like to be contacted by your unit Key Spouse, but are unsure who it is, please call 919-722-1123 and the A&FRC will assist you in making initial contact with your Key Spouse.
Successful Relationships – Too many relationships result in a broken heart, pain or in divorce and many of the risk factors that surround some of these cases are negative communication styles, trouble handling problems as a team, unrealistic beliefs about the relationship, different attitudes/expectations and low commitment to the marriage. The Successful Relationships class will cover Psychogeometrics (one’s personality), Prevention & Relationship Enhancement, Generational Cycle of Violence, Communications and Equality, plus Tips for a Successful Relationship. This four hour class is held at the Family Life Center and is co-facilitated with Family Advocacy.
Personal Financial Readiness Program
Offers information, education and counseling to enhance your abilities to manage money and invest in your future.
Personal Financial Management services include:
CREDIT REPORTS AND UNDERSTANDING CREDIT – 25% of credit reports have serious errors. These errors will impact your ability to take out a loan or significantly increase the interest rate you pay, restrict employment opportunities, affect your security clearance, determine how much security deposit is required for utilities, rent etc. The Fair Credit Reporting Act requires each of the three major consumer reporting companies, Equifax, Experian, and TransUnion, to provide you with a free copy of your credit report, at your request, once every 12 months. You can access your free reports through the following website at Annual Credit Report.
FINANCIAL PLANNING – Money does matter! Living paycheck to paycheck leaves little breathing room. Budget your money and you’ll see where you can cut back and begin building emergency funds. Call to schedule a one-on-one appointment to meet with a financial counselor.
WHERE ARE YOU FINANCIALLY? – Analyzing your spending habits will allow you to see where your money is going, enable you to institute changes, and prevent you from making a financial commitment before you are ready. No matter what your results are, financial counseling is FREE at the Airman and Family Readiness Center and can assist you in finding solutions that will benefit you, your family, and your career.
DEBT MANAGEMENT – Would you like to see exactly how much interest you are paying to your creditors and have get a plan to get out of debt? University of Utah developed PowerPay Take a minute to establish an account.
KEYS TO INVESTING SUCCESS: Building Your Financial Foundation – This workshop is designed to give Airmen a general overview of personal financial management. Topics covered include spend plans, financial goal setting, emergency savings, debt management, investing and much more.
IMPROVING YOUR CREDIT SCORE – This workshop is designed to help Airman understand the importance of maintaining a good credit score, how to access their credit score, what makes up a credit score, and how to improve their credit score.
INVESTING IN YOUR FUTURE: Thrift Savings Plan – This workshop is designed to help Airman understand the importance of saving for retirement. Workshop will cover an overview of the Thrift Savings Plan, how to enroll, and investment options.
HOME BUYING SEMINAR – This workshop is designed for Airmen looking to purchase a home.
Assists our military families with their relocation needs–both in and out of SJAFB
- Newcomers orientation/information fairs – Wing-wide program, held monthly to welcome military members and their families to the base; briefers include representatives from the base and community to provide information on SJAFB and the local area. Newcomers Orientation is mandatory for all active duty newcomers; family members and new DOD employees are welcome to attend. For scheduling, active duty see MPS during in-processing and DOD employees see CPO.
- Sponsors must be trained upon appointment to sponsorship duties. This training expires one year from the date of training.
- MILITARY INSTALLATIONS – Provides information on over 250 military installations and communities worldwide
- Travel Planner/Street Atlas USA/Auto Map – Web based program with timelines, maps and other items you can personalize based on your relocation plans and needs
- ABCs of PCSing – Assists military members and their families who are leaving SJAFB; points you in the right direction, i.e. who you need to see and when … especially helpful if this is your first PCS
Transition Assistance Program
The Transition Assistance Program (TAP) provides retiring, separating, and demobilizing Service members the information, skills, and knowledge needed to make a successful transition to the civilian sector. TAP services should be started at the one year point for separating and two-year point for retiring Service members.
Step 1: Pre-Separation Counseling (Mandatory)- Pre-separation counseling must be accomplished no less than 90 days before separation but optimally at the one year point for separating and two year point for retiring Service members. Pre-Separation counseling represents the most holistic, personal, and extended component of TAP. Counseling is offered most Wednesdays.
eBenefits Account (Mandatory)- This portal is a one-stop shop for benefits-related online tools and information for Wounded Warriors, Veterans, Service members, and Family of Service Members. Members must register with their CAC at www.ebenefits.va.gov. Members should bring proof of registration to their pre-separation counseling.
Step 2: 5-Day TAP Workshop (Mandatory)- Department of Defense, Department of Labor, and Veterans Affairs partnership. Workshop will cover Transition Overview, Military Occupation Code Crosswalk, Financial Planning, DoL Employment Workshop, and VA Benefits Briefing I & II.
Step 3: Capstone (Mandatory)- One on one appointment with Community Readiness Consultant/Specialist.
Step 4: 2-Day Tracks (Optional)
> Entrepreneurship Track- Boots to Business – Facilitated by Small Business Administration, this track is for those individuals who are interested in developing a small business or franchise.
> Higher Education Track – Facilitated by Department of Defense, this track is for those who plan to focus on their academic goals after they transition from the military.
> Career Exploration and Planning – Facilitated by Veterans Affairs, this track is for individuals who have determined that technical training best supports their career goal.